OUR COMMITMENT TO YOUR TRUST
Your
Privacy
Our Priority
We value your trust and are committed to protecting your personal information with transparency, security and care.
Your Information Stays Secure
We Respect Your Privacy
We Use Your Data Responsibly
Privacy Policy
At Rimnix, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, and manage information when you visit our website, contact our team, or use our software development, web development, mobile application, and AI automation services. We may collect details such as your name, email address, contact information, and project requirements to respond to enquiries, provide requested services, and improve your experience. We handle information for legitimate business purposes and take reasonable steps to protect it against unauthorized access, disclosure, or misuse.
Effective Date : October 16, 2025
Information We Collect
We collect several types of Information for various purposes to provide and Improve our services to you :
Personal Identifiable Information (PII)
Name, email address, phone number, company name, billing address, and payment information when you contact us, request a quote, or sign a service contract.
Technical Data
IP address, browser type, operating system, referring URLs, device information, and pages visited on site.
Client Data & Project Materials
Data, API keys, assets, databases, or documentation shared by clients with us for app development, website creation, or AI automation projects.
How We Use Your Information
We use the collected data for various business purposes :
- To provide, maintain, and support our Web Development, Mobile App, AI Automation, Chatbot, and Voice Agent services.
- To process transactions, billing, and project status updates.
- To build, train, and deploy custom AI models and automated workflows as specified under client aggreements.
- To comply with legal obligations and prevent fraudulent activity.
- To send promotional emails or newsletters ( you may opt out at any time ).
- To improve our website, services, and user experience.
AI Data Privacy & Data Safeguards
For our AI Automation, Chatbots, and Voice Agents solutions :
Data Ownership
All client-provided proprietary data used to train or customize AI workflows remain 100% the property of the client.
Public AI Model Training
We do not use client-specific data or sensitive business details to train public or open-source third-party AI models without explicit written consent.
Third-Party APIs
When integration requires third-party AI service providers ( e.g. Openai, Anthropic, Google Cloud, AWS ), data handling adheres strictly to the privacy standards of those respective API providers.
Confidentiality & Data Protection
We enforce strict internal Non-Disclosure Protocols. Client codebases, credentials, database backups, and intellectual property are stored on secure, encrypted servers. Access to protect respositories is restricted solely to assigned engineering and support personnel.
Sharing & Disclosure of Information
We do not sell, trade or rent your personal informationt to third parties. We may share information only with :
Trusted Service Providers
Third-party vendors who assist in cloud hosting, infrastructure, payment processing, or analytics.
Legal Requirements
When required by law, court order, or government regulations.
Data Retention & Your Rights
We retain personal and project data only as long as necessary to fulfill project requirements, resolve disputes, or maintain tax/financial records. Depending on your jurisdiction (e.g., GDPR, CCPA), you have the right to request access to, correction of, or deletion of your personal data. Contact us at privacy@rimnix.com.
